Getting the thanking and acknowledgement element correct is one of the most crucial parts of the supporter experience and we pride ourselves on our ability in this area. We are able to accommodate a range of letter types and are not limited to the number of variations within a thanking brief. Alongside acknowledgement fulfilment, we also offer bespoke managed fulfilment services where we are able to create, print and distribute tailored campaigns.
Taking a range of inputs from a campaign brief, SMS, web orders, through to mail shots, our advanced print tech is implemented to meet the requirements. Incorporating customer care, we can handle donation issues, declined payments and invalid information, which is all reported upon. Moving into the thanking element DDC CS are capable of handling a variety of stationary and letter types, along with variable phrases, supporting literature and vast personalisation.