Awards & Accreditations
NOA – Strategic Leader of the Year 2016
In May 2016 we were delighted to announce that DDC OS’ Solutions Director, John Callachan was awarded the Strategic Leader of the Year Award by the National Outsourcing Association. Beating strong competition from leaders at companies such as WebHelp and Sykes, John was recognised for his strategic vision and his endeavours to create a more positive profile for the outsourcing industry.
NOA – Offshoring Project of the Year 2015
In November 2015 we were delighted to have won the prestigious NOA Offshoring Project of the Year. Fighting off stiff competition from companies such as Centrica, Firstsource and EXL, DDC OS was awarded the title for our Brandbank project, which is processed both offshore in the Philippines and nearshore in Sarajevo.
By implementing an Information Security Management System (ISMS) DDC OS are committed to having processes and procedures in place to give our clients peace of mind that we have taken every precaution to ensure all their information whether digital or hard copy is in safe hands. We are delighted to have been awarded the accreditation in October 2012.
Our ISO 9001:2015 accreditation forms the foundation for an effective quality management system within our business. At DDC OS we take pride in providing the best services we can to all our clients; this is backed up by our commitment for continuous improvement.
Although our impact on the environment is small we feel that by implementing an environmental management system it will keep us focussed on the areas where we can make a difference. We chose to further our commitment, and in doing so have been awarded the ISO 14001:2004 accreditation.
Data Protection Act
The Data Protection Act 1988 is a United Kingdom Act of Parliament that defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK. DDC OS work with our clients to ensure that all our services are delivered in accordance with the Act.
Investors in People
At DDC OS we believe in investing in our staff as a major part of our ethos. Launched in 1991 Investors in People is a business improvement tool administered by the UK Commission for Employment and Skills and supported by the Department for Business, Innovation and Skills.
Financial Conduct Authority
DDC OS is authorised and regulated by the Financial Conduct Authority as a General Insurance Intermediary.